Ticket Discounts
SFJAZZ currently offers three different discount options for ticket purchases:
Membership
All SFJAZZ members receive 10% off when buying 10 or more tickets
in a single order placed directly with SFJAZZ. More
information on Member benefits
Groups
For those who want to share an evening of great jazz with a group of co-workers, friends
or family, groups of 10 or more save 10%-15% on tickets to select concerts (some restrictions
apply). More information on Group Sales
Students
And students are eligible to purchase tickets at the venue on the night of the concert for
half-price – that’s 50% off – starting 30 minutes prior to show time (discount
not offered for some shows). Complete details about discounts
for students
Ticket Refunds
Tickets purchased for SFJAZZ concerts are non-refundable, except in the event of a cancelled
performance. Refunds are then given in original form of payment. Per ticket and per order
handling fees are non-refundable, with no exceptions.
Ticket Exchanges
Tickets purchased for SFJAZZ concerts are non-exchangeable, except for members of SFJAZZ
at the Contributor level ($120/year) and above. This valuable benefit of membership allows
members to make ticket exchanges for concerts within the same season or to receive ‘ticket
credit’ for purchasing tickets to a concert in a future season. Ticket credits can
only be used for purchases made directly thru SFJAZZ (i.e. not available when purchasing
thru Tickets.com). Ticket exchanges are accepted up to 24 hours prior to the performance.
More information on how to join SFJAZZ at the Contributor
Level
If you are a Contributor level member and have tickets you would like to exchange either
for another concert or for ticket credit, then please mail the tickets back to SFJAZZ, or
rip the tickets in half, photocopy the ripped tickets, discard the ripped tickets and fax
the photocopy to (415) 398-5569. Please remember to include your phone number, email address
and exchange instructions.
Ticket Replacement
SFJAZZ is not responsible for lost or stolen tickets and is not obligated to replace/reissue
lost or stolen tickets. Once tickets are purchased, paid and given/sent to the purchaser,
they are the sole property and liability of the purchaser. Tickets for “General Admission”
concerts cannot be reissued. If you have questions about lost or stolen tickets, please
contact the Box Office.
Ticket Donations
Tickets to SFJAZZ concerts can be donated back to SFJAZZ as a tax-deductible contribution.
Tickets donated by generous SFJAZZ patrons enable awaiting jazz fans to experience some
incredible musical moments. And proceeds from tickets purchased or donated help provide
funding for SFJAZZ concert programming and community-based jazz education. Donations are
accepted in advance by phone/fax/in person no later than 24 hours prior to show time and
in person at the concert venue box office up until scheduled show time. Only unused tickets
may be submitted for donation. Donation acknowledgement letters from SFJAZZ will be sent
out at the end of the concert season.
Tickets for Children
SFJAZZ discourages audience members from bringing infants to concerts so as not to disturb
the performers or other patrons (the one exception applies to family matinee concerts, where
children of all ages are welcome). Non-infant children under two years of age do not need
tickets to regular concerts and may sit on parents’ laps. Children over two years
are required to have a ticket for entry.
For any ticket related inquiries, please contact the SFJAZZ Box Office.
